Telephone and Webcam sessions
We agree on a set day and time to ‘meet’ online using phone or Zoom.
Webcam sessions may be carried out with our cameras turned off (Audio only).
Online counselling sessions will last for a maximum of 50 minutes – they may be weekly or further apart depending on your requirements. Regular Evaluations: During our work together we may regularly evaluate how the counselling is going and if it is the most suitable form of support for you at this time. If you feel that our online counselling relationship is not working, if you require a counsellor with specific expertise, or if online work is not suitable for you, then I will do my best to help you find a suitable counsellor. 

Payment:
I charge £45 per session and £35 for students/trainees. Please contact me if you are on benefits or in financial hardship and we can agree terms. Payment can be made by bank transfer preferably before you begin your counselling sessions.Details will be sent once we have agreed to work together. Appointments are scheduled according to availability. I will do my best to accommodate you within my scheduled working hours and your convenience but this may not always be possible.

Cancellation Policy:
If you cancel your arranged phone or video call session with me at least 24 hours before your appointment, you will not be charged for your missed session. If you cancel your appointment less than 24 hours before, you will still be charged the regular fee. I am willing to show discretion in some instances, however, when missing your appointment cannot be helped. In such instances we can arrange an alternative time for your appointment.

Unforeseen Circumstances:
If for any reason I cannot see you within the agreed timeframe, such as if I have technical difficulties or I am ill, I will send you a brief text message, email or call by mobile phone (only if this is your preferred method of communication) to let you know, and we can make an alternative arrangement. Similarly, if you experience any technical difficulties or illness, please get in touch as soon as possible to let me know. My mobile phone number is 07536 182045 and my email address is qalbruhtherapy@gmail.com. Please note that this is a general email address and no confidential issues ought to be shared here.